Smarty Platform — Private Beta

The OS between intent and action.

Describe what you want in natural language. Smarty routes it through AI, tools, and humans — and gets it done. Once.

Four primitives

Stop choosing between AI and humans. Use both.

Most platforms force you to pick: an AI agent, a workflow tool, or a person. Smarty routes between all three in real time — based on what each task actually needs.

Tasks

Intent in. Done out.

  • Natural language input — no schema, no training
  • Smarty plans, executes, and reports back
  • Async by default, real-time when needed
  • Status, artifacts, and replay on every task
Tools

When AI can't, it builds.

  • If the same task comes up twice, AI builds a tool for it
  • Tools become reusable across your team — and the network
  • Yours by default, opt-in to share for credits back
  • Self-improving: each use refines the tool
Triage

Routed to the best capability.

  • Cheap, fast tasks → AI
  • Repeatable, defined tasks → tools we built
  • Judgment, sensitivity, novelty → humans
  • Mixed tasks → all three, orchestrated
Diary

Every action, recorded.

  • Every AI call, tool invocation, and human action logged
  • Audit, replay, and roll back any task
  • Credits metered exactly to the work done
  • Your full work history as a queryable database
Why nothing else works

AI alone breaks. Humans alone don't scale.

  • The AI agent that confidently sent the wrong email to your biggest client — and then made up a confirmation receipt.
  • The VA team that gets it right but takes a day to respond, at three times the cost of the model that would have done it in seconds.
  • The fourteen automation tools you stitched together with prompts, webhooks, and prayers — and that one consultant who knows how it all works.
How it flows

One layer. Three capabilities.

Every task that hits Smarty passes through the same three-layer routing — capture, execute, audit. The intelligence is in the routing, not in any single capability.

01 — Capture

Natural language in

Send an intent through chat, email, an API call, a voice command, or a wearable. We don't care how the intent was captured — we care about turning it into the right action.

02 — Execute

AI, tool, or human

Smarty decides in real time. Pure-AI for fast, low-stakes work. Tools we've built (or that AI builds in the moment) for repeatable patterns. Humans on our team when judgment matters.

03 — Audit

Every action, logged

The work diary records every decision, every artifact, every hand-off. You can replay any task, audit who did what, and roll back if something breaks.

Built as an API. From day one.

Embed Smarty wherever intent gets captured.

A single endpoint to turn any natural-language intent into completed work — in your app, your assistant, your wearable, your text message. We do the routing, the execution, and the audit. You ship the input.

# Send any intent — Smarty routes, executes, returns the artifact.
POST https://api.smarty.com/v1/tasks
Authorization: Bearer $SMARTY_KEY

{
  "intent": "summarize today's customer calls and email a recap to the team",
  "context": { "account_id": "acc_4U2" },
  "prefer": "speed"  # or "quality" or "cost"
}

→ Returns a task_id immediately.
→ Smarty routes: AI summarizes, tool drafts the email, human approves, send.
→ Webhook fires when complete. Diary entry available via /v1/diary.
Why this layer wins

Not an agent. Not an automation tool. Something else.

One endpoint

Any intent, any output. No schemas, no per-tool integrations, no workflow builder.

Real humans on call

When the AI shouldn't decide, our operators do. Routed automatically — no hand-off you have to manage.

Tools that compound

The platform gets sharper every day. Tools built for one task become assets for the next.

Auditable by design

Every AI call, tool invocation, and human keystroke logged against the task. Compliance built in, not bolted on.

Our thesis

Intent in. Action out.
Across every tool. Every team. Every input.

The longer arc

Hardware captures intent. We do everything that happens after.

Voice. Text. Touch. Silent speech. EMG wristbands. Whatever ships next. The next era of input devices needs an action layer underneath. We're building it.

Talk to us about partnership
How a task moves through Smarty

Three moves. One outcome.

01

You describe.

Send an intent. From a chat, an API call, a voice prompt, your wearable, an email — any surface that knows what you want. No structured schema, no required context. Just say what you mean.

02

Smarty routes.

The platform decides — AI, an existing tool, a new tool built on the fly, a human, or a mix. Cheapest viable path that meets your quality bar. You don't manage the routing. You can audit it.

03

Action happens.

Work gets done in your tools, in your accounts, against your data. The work diary records everything. Tools we built compound. Credits meter exactly what was used.

The shape of the platform

One layer between you and everything you'd ever need to do.

1
API endpoint

One call to delegate any task. No tool-by-tool integrations. No workflow builder. No schemas to maintain.

3
Routing tiers

AI, tools, humans — orchestrated automatically. Speed, cost, and quality balanced for every task.

Tools that compound

Every reusable pattern AI builds becomes a tool. Yours forever. Sharper with every use.

"

Software is unbundling. The 30 SaaS subscriptions are collapsing into a single layer that sits on top of everything, talks to every API, and turns natural language into action across tools and people. That's been the thesis since 2017. It's more relevant now than it's ever been.

D
Denzil
Founder, Smarty
Built for

Who's building on Smarty.

The platform isn't shipped yet — but here's where we're starting. If your business looks like one of these, talk to us about being a design partner.

For product teams

Add a natural-language command bar to your app.

Embed a Smarty input anywhere your users type. Their requests get routed and executed — without you building the agent, the tools, or the human escalation layer.

For hardware & wearables

The action layer for voice, silent speech, and BCI.

You capture the intent. We turn it into completed work across the user's tools and team. Bring the input device — we ship the operating system underneath.

For internal ops teams

One platform. Replaces fourteen.

Cancel the Zapier, the agent platform, the BPO portal, and the help desk subscription. Smarty handles the whole intent-to-action loop in one layer your team actually uses.

For services firms

Deliver work without scaling humans.

If your firm bills for human work, Smarty 10x's your team's output. Routes the work that should be AI to AI. Keeps your humans on the work that pays the most.

The roadmap

From operator service to infrastructure.

We didn't start by building a platform. We started by running a service on it. The platform is what we use to deliver work today — opening to customers, then developers, then hardware.

Today

We run on it

  • Smarty operators deliver client work via the platform
  • Tasks, tools, triage, diary — all live
  • ~10 paying clients on managed services
Q2 2026

Customers run on it

  • Self-serve workspace for client teams
  • Credits-based pricing
  • Private beta with managed service clients
Q4 2026

Developers build on it

  • Public API + SDK
  • Webhooks, OAuth, rate limits
  • Tool marketplace early access
2027+

Hardware plugs in

  • SDKs for voice, silent speech, EMG, BCI
  • Reference integrations with input device makers
  • The OS layer for any input modality
Early access

Build the layer with us. Before everyone else does.

Private beta opens this quarter. We're taking a small number of design partners — companies who want to embed intent-to-action into their product, ops, or hardware.

Talk to us about partnership
Questions

Things people ask.

When is the platform actually available?

Today, if you engage one of our managed services (CoE, CO3, CoAI) — your operator runs on the platform on your behalf. Self-serve customer access opens Q2 2026 in private beta. Public API ships Q4 2026.

How is this different from Zapier, n8n, or other workflow tools?

Workflow tools require you to build the workflow. Smarty doesn't. You describe what you want; the routing, the execution, and the human escalation are all handled. There's no graph to maintain, no triggers to wire, no exception handling to code.

How is this different from AI agents like Lindy or Relay?

Pure AI agents fail when the work needs judgment, context, or sensitivity. Smarty routes those to humans on our team — no hand-off you have to manage. The result: AI speed when AI works, human reliability when it doesn't.

How does pricing work?

Credits-based, metered to actual work done — AI calls, tool invocations, human time. Beta pricing announced when access opens. Design partners get pricing locked in for 12 months from launch.

Can I bring my own AI models or tools?

Yes. Bring your own model keys, your own tools, your own knowledge bases. Smarty's job is the routing and audit — you can plug in whatever capabilities you want underneath.

What about my data and security?

Your data stays in your accounts. Smarty plugs in via OAuth and API keys you control. Every action is logged in your work diary; you can revoke access at any time. SOC 2 in progress for the public release.

How do I become a design partner?

Reach out via the form. We're prioritizing companies in three buckets: SaaS adding an intent surface, hardware capturing input that needs an action layer, and services firms ready to 10x their team's output. Slots are limited.